Fannie Mae Approves Six Vendors for Controversial New Valuation Initiative
Appraisers, as one would expect, are up in arms about Fannie Mae’s new initiative.
CFBP Asks for Public Comment on Reg Z’s Mortgage LO Rules
Regulation Z is a broad-based rule that implements the Truth in Lending Act (TILA).
Customer Surprise: Because Customer Service Isn’t Enough
Below are three realms of proper perspective regarding customer expectations and service.